Journal article
A Biodata Inventory Administered via Interactive Voice Response (IVR) Technology: Predictive Validity, Utility, and Subgroup Differences
Journal of business and psychology, Vol.18(2), pp.145-156
12/01/2003
DOI: 10.1023/A:1027340913460
Abstract
Although organizations are increasingly using interactive voice response (IVR) systems to help screen and select job applicants, few if any published studies have investigated the effectiveness of such systems. The current study responded to this need by evaluating a biodata inventory administered via IVR technology. A predictive validity study revealed that both a 42-item biodata measure and a more parsimonious 6-item composite correlated with supervisor ratings of performance and did not result in adverse impact or differential prediction. In addition, a utility analysis indicated that both IVR biodata measures would likely result in considerable financial gains to the hiring organization. The implications of these results for selection research and practice are discussed.
Details
- Title: Subtitle
- A Biodata Inventory Administered via Interactive Voice Response (IVR) Technology: Predictive Validity, Utility, and Subgroup Differences
- Creators
- Chad H. Van Iddekinge - Human Resources Research OrganizationCarl E. Eidson - Wilson Learning Corporation, USAJeffrey D. Kudisch - University of Maryland, College ParkAndrew M. Goldblatt - University of Southern Mississippi
- Resource Type
- Journal article
- Publication Details
- Journal of business and psychology, Vol.18(2), pp.145-156
- Publisher
- Human Sciences Press, Inc
- DOI
- 10.1023/A:1027340913460
- ISSN
- 0889-3268
- eISSN
- 1573-353X
- Language
- English
- Date published
- 12/01/2003
- Academic Unit
- Management and Entrepreneurship
- Record Identifier
- 9984380506302771
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