Logo image
Control and Cohesion: The Effects of a Remote Management Training on Job Satisfaction
Abstract   Open access

Control and Cohesion: The Effects of a Remote Management Training on Job Satisfaction

Beth Ann Livingston, Jake T. Harrison, Drew Jauron, Amy E. Colbert, Stephen Hyrum Courtright and Diane Rohlman
Academy of Management Annual Meeting Proceedings, Vol.2026(1)
07/2026
DOI: 10.5465/AMPROC.2026.20878abstract
url
https://doi.org/10.5465/AMPROC.2026.20878abstractView
Published (Version of record) Open Access

Abstract

A new era of remote and hybrid work has caused concerns about employees being able to work well together when they are not always co-located. At the same time, managers in hybrid workplaces may feel they must use more controlling behaviors to manage employees who are working in hybrid/remote modalities. In this paper, we design a training intervention focused on trust and relationship building across different work modalities directed at managers in two organizations. Our pilot study established that the training was well-accepted and that learning occurred. Our focal study deploys an experimental design with a delayed intervention control group in which we trained managers asynchronously and synchronously and assessed the effects of the intervention on employee outcomes over time. We find that a training intervention focused on behaviors that managers can enact to support hybrid teams has significant effects on employee ratings of managers’ controlling behaviors and on overall team cohesion, both of which are related to employee job satisfaction. Our research has implications for the training of managers in organizations and for future research on micromanagement and remote work.

Details

Metrics

1 Record Views
Logo image