Logo image
Can We Rebuild Broken Relationships? Examining Journalism, Social Media, and Trust in a Fractured Media Environment
Book chapter

Can We Rebuild Broken Relationships? Examining Journalism, Social Media, and Trust in a Fractured Media Environment

Patrick R. Johnson and Melissa Tully
The Palgrave Handbook of Media Misinformation, pp.279-295
Springer International Publishing
12/13/2022
DOI: 10.1007/978-3-031-11976-7_19

View Online

Abstract

The ability for journalists to produce work for and connect with their audiences through social media has blurred boundaries around professional journalism. Research has considered questions of who or what is a journalist in this new environment, who comprises the audience, and social media’s influence on relationships between journalists and audiences. In this messy media environment, in which professional journalists compete with everyday users—some with bad intentions—to produce and circulate news, issues of trust and credibility have become so pervasive that scholars and pundits alike have raised the alarm. Several organisations are working to rebuild audiences’ trust in news and journalists: they are leveraging the same social media tools and platforms that have played a role in the diminishment of trust in journalism.

Details

Metrics

29 Record Views
Logo image