Perspective Taking: Building Positive Interpersonal Connections and Trustworthiness One Interaction at a Time

Michele Williams

doi:10.1093/oxfordhb/9780199734610.013.0035

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Book chapter

Perspective Taking: Building Positive Interpersonal Connections and Trustworthiness One Interaction at a Time

Michele Williams

The Oxford Handbook of Positive Organizational Scholarship

Oxford Library of Psychology, Oxford University Press

08/22/2011

DOI: 10.1093/oxfordhb/9780199734610.013.0035

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Abstract

There is growing interest in the role of perspective taking in organizations. Perspective taking has been linked to enhanced interpersonal understanding and the strengthening of social bonds. In this chapter, I integrate research from sociology, communications, and psychology to provide insight into why, when, and how perspective taking facilitates the relational resources of positive connections and trustworthy actions. I introduce the importance of a three-dimensional view of perspective taking for building relational resources and present data validating this conceptualization. I conclude with directions for future research.

Social Psychology

empathic concern

interpersonal connection

Keywords

Organizational Psychology

Perspective taking

survey scale development

trust

trustworthiness

Details

Title: Subtitle: Perspective Taking: Building Positive Interpersonal Connections and Trustworthiness One Interaction at a Time
Creators: Michele Williams - Cornell University
Contributors: Kim S Cameron (Editor) - University of Michigan
Gretchen M Spreitzer (Editor) - University of Michigan
Resource Type: Book chapter
Publication Details: The Oxford Handbook of Positive Organizational Scholarship
Series: Oxford Library of Psychology
DOI: 10.1093/oxfordhb/9780199734610.013.0035
Publisher: Oxford University Press
Language: English
Date published: 08/22/2011
Academic Unit: Management and Entrepreneurship
Record Identifier: 9984380403802771

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