Conference proceeding
An Empirical Study of Web-Based Knowledge Community Success
2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07), pp.178c-178c
01/2007
DOI: 10.1109/HICSS.2007.65
Abstract
Web-based knowledge communities (WKCs) allow individuals with similar interests to collectively engage in knowledge acquisition and exchange. In spite of increased research interest in the topic of online knowledge exchange and social interaction, few studies have identified factors that contribute to WKC success. In this study we apply Preece's community success framework of usability and sociability and the information system (IS) success model as conceptual foundations for an investigation into the factors that lead to WKC success. We present and empirically test a research model for WKC success using survey data from an IT-related WKC. We find that both usability and sociability factors have a significant effect on user satisfaction which leads to increased sense of community and a greater frequency of WKC usage. This research is one of the first attempts to empirically examine Web-based knowledge community success. The implications for research and practice are also discussed
Details
- Title: Subtitle
- An Empirical Study of Web-Based Knowledge Community Success
- Creators
- H. Lin - Virginia TechW. Fan - Virginia TechL. Wallace - Virginia TechZ. Zhang - University of Connecticut
- Resource Type
- Conference proceeding
- Publication Details
- 2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07), pp.178c-178c
- Publisher
- IEEE
- DOI
- 10.1109/HICSS.2007.65
- ISSN
- 1530-1605
- eISSN
- 2572-6862
- Language
- English
- Date published
- 01/2007
- Academic Unit
- Business Analytics
- Record Identifier
- 9984380483202771
Metrics
1 Record Views