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Consumer Engagement after Moral Transgressions
Conference proceeding   Peer reviewed

Consumer Engagement after Moral Transgressions

Bingyan Hu, Alice Wang and Jinfeng Jiao
Advances in Consumer Research, Vol.47, p.631
01/01/2019

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Abstract

We identify a strategy consumers adopt to cope with their own moral transgressions-engaging in a subsequent purchasing process to distract themselves. Four studies suggest that, after committing moral transgressions, highly self-conscious consumers engage more intensively in the purchasing process to distract themselves from the negative outcomes of moral transgressions.
Buying Consumer behavior Consumers Morality Perceptions

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