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The Content of a Brand Scandal Moderating the Effect of Thinking Style on the Scandal'S Spillover
Conference proceeding   Peer reviewed

The Content of a Brand Scandal Moderating the Effect of Thinking Style on the Scandal'S Spillover

Yun Lee, Nara Youn and Dhananjay Nayakankuppam
Advances in Consumer Research, Vol.39, p.523
01/01/2011

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Abstract

We propose that different types of brand scandals moderate the effects of thinking styles on scandals' spillover. Across three studies, we demonstrate that holistic thinkers are more susceptible to extrinsic brand scandals (i.e., related with corporate ethics/social responsibility), whereas analytic thinkers are more susceptible to intrinsic brand scandals (i.e., directly related with brand quality).
Brand image Cognitive style Scandals Studies

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