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(The Lack Of) Processing Fluency and Attitude Enhancement
Conference proceeding   Peer reviewed

(The Lack Of) Processing Fluency and Attitude Enhancement

Gaurav Jain, Dhananjay Nayakankuppam and Gary Gaeth
Advances in Consumer Research, Vol.42, p.521
01/01/2014

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Abstract

This paper reports three studies demonstrating a reversal of the usual traditional fluency effects as the attitude towards the less fluent stimulus increases significantly more than that towards the more fluent stimulus. We show that the phenomenon is based on the misattribution of the fluency experience to the decision making process.
Consumer attitudes Decision making Studies

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