Background: Healthcare workers continue to struggle with mental health issues. American Surgeon General Vivek Murthy has issued a warning about healthcare worker mental health, declaring this issue as a national priority (Murthy, 2022). Data shows many healthcare professionals are stating intentions to leave their job or their field entirely (Jackson-Preston, 2022). New smart phone applications may be a cost-effective way to support them. Purpose: The purpose of this quality improvement project was to increase employee usage of smart phone mental health application “Joyages” to help support mental health for employees of the healthcare company. Methods: Information was advertised along with activities to increase engagement with the smart phone application “Joyages” over a 6 month implementation period. Data was collected directly from the application to assess the number of new accounts created during the project, the number of accounts that are active, and the average scores that were given by users to rate their mood that day. Findings While we were able to increase the number of new accounts created by 101.7% over the previous year, we were unable to keep those accounts active, with a decrease in the number of active accounts when compared to the previous year, despite bringing in many more. There was an increase in average mood scores provided by users of 9.99, but other external factors were likely the cause. Discussion: The project was successful in getting more employees to sign up for Joyages. The target increase was 15% over the previous year, the project gained over 100%. More investigation needs to go into keeping employees that are using Joyages engaged. Gathering all data directly from the application is a novel approach and should be attempted again with more focus on using the clinical tools provided in the application like the GAD-7 and PHQ-9.
healthcare worker mental health smart phone application smart phone mental health application Joyages Healthcare worker support
Details
Title: Subtitle
Improving Healthcare Workers’ Mental Health Through Smart Phone Technology
Creators
Jenay Lee Lindsey - University of Iowa
Contributors
Larry Newman (Chair) - University of Iowa
Resource Type
Dissertation
Project Type
Poster
Degree Awarded
Doctor of Nursing Practice (DNP), University of Iowa