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10 tips to make difficult conversations easier
Journal article

10 tips to make difficult conversations easier

Student affairs today, Vol.27(2), pp.4-4
05/2024
DOI: 10.1002/say.31389

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Abstract

The world of higher education offers plenty of rewarding pleasures; consider commencement, award ceremonies, and student “a‐ha” moments, among others. We also face daily stresses and challenges. One less rewarding duty is the delivery of difficult news. This need arises for multiple reasons, including policy violations, negative performance reviews, academic dishonesty, and conflict resolution.

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