Journal article
A good creator should be a wise listener: how user feedback impacts the performance of user-generated videos
Frontiers in psychology, Vol.17, 1810744
07/20/2026
DOI: 10.3389/fpsyg.2026.1810744
PMID: 42548821
Abstract
Introduction:
User-generated video performance underpins the sustainable development of the user-generated video economy, yet its influencing factors remain underexplored. Drawing on the componential theory of creativity and information overload theory, this study examines how user feedback correlates with video performance and whether creator experience moderates such relationships.
Methods:
Empirical analyses were performed based on Bilibili user-generated video data. We classified user feedback by quantity and type and adopted regression models to test the hypothesized moderating effects.
Results:
User feedback volume exhibited a significant inverted U-shaped association with video performance. Creator experience positively moderated the relationship’s turning point, elevating the critical feedback volume threshold. Additionally, different feedback types showed heterogeneous correlations with video performance.
Discussion:
This study refines the nonlinear mechanism and boundary condition of audience feedback affecting creators’ creative output, enriching relevant theoretical research. It provides differentiated operational and managerial implications for video platforms to optimize content ecology and sustainable development.
Details
- Title: Subtitle
- A good creator should be a wise listener: how user feedback impacts the performance of user-generated videos
- Creators
- Chunxue MuChenwei Li - Xi’an Jiaotong-Liverpool UniversityQianzhou Du - University of Science and Technology of ChinaXinyu Wang - University of Science and Technology of ChinaWeiguo Fan - University of Iowa
- Resource Type
- Journal article
- Publication Details
- Frontiers in psychology, Vol.17, 1810744
- DOI
- 10.3389/fpsyg.2026.1810744
- PMID
- 42548821
- ISSN
- 1664-1078
- eISSN
- 1664-1078
- Publisher
- Frontiers
- Grant note
- National Social Science Fund of China: 23CKS039 National Natural Science Foundation of China: 72571259 Fundamental Research Funds for the Central Universities: WK2040000093
The author(s) declared that financial support was received for this work and/or its publication. CM's research was supported by the National Social Science Fund of China (Grant No. 23CKS039). QD's research was supported by National Natural Science Foundation of China (Grant No. 72571259), the Fundamental Research Funds for the Central Universities (Grant No. WK2040000093).
- Language
- English
- Date published
- 07/20/2026
- Academic Unit
- Business Analytics
- Record Identifier
- 9985183574502771
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