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Adapting Multidevice Deployments During a Pandemic: Lessons Learned From Two Studies
Journal article   Open access   Peer reviewed

Adapting Multidevice Deployments During a Pandemic: Lessons Learned From Two Studies

Lucas M. Silva, Franceli L. Cibrian, Daniel A. Epstein, Arpita Bhattacharya, Elizabeth A. Ankrah, Elissa Monteiro, Jesus A. Beltran, Sabrina E. Schuck, Kimberley D. Lakes and Gillian R. Hayes
IEEE pervasive computing, Vol.21(1), pp.48-56
01/01/2022
DOI: 10.1109/MPRV.2021.3104262
url
https://doi.org/10.1109/MPRV.2021.3104262View
Published (Version of record) Open Access

Abstract

The emergence of the COVID-19 pandemic brought into evidence some of the challenges of deploying and managing user studies out-of-the-lab. Satisfying new health guidelines required adapting to remote and contactless procedures, which in turn impacted recruitment, participant involvement, and technology delivery and configuration. Such challenges are endemic to many user studies. However, the emergence of the pandemic forced us to confront them head on in two distinct multidevice deployment studies. Changing research design, deployment strategies, and study management allowed us to reflect on some of the core challenges for all field related technological interventions and provided insight into how researchers might conduct more responsive, flexible, and robust studies outside the lab more broadly. Our reflections suggest simple but important ways that researchers can design flexibility, responsiveness, and empathy into all future user studies in- the-wild.
Computer Science Computer Science, Information Systems Engineering Engineering, Electrical & Electronic Science & Technology Technology Telecommunications

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