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Attribute order and product familiarity effects in decision tasks using conjoint analysis
Journal article   Peer reviewed

Attribute order and product familiarity effects in decision tasks using conjoint analysis

V. Kumar and Gary J. Gaeth
International journal of research in marketing, Vol.8(2), pp.113-124
06/01/1991
DOI: 10.1016/0167-8116(91)90019-4

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Abstract

This paper addressed whether the magnitude of the attribute importance weights changes with the relative position order of the attribute in a conjoint decision task. Such order effects are hypothesized to play a larger role in consumer decision-making processes when consumers' familiarity with the product class is low. A conjoint experiment varying attribute order is carried out for both familiar and unfamiliar product categories. Three orders of presentation of attributes are manipulated and the estimated part-worth utilities are compared across these three orders. The results of the experiment support the hypothesis—a relative absence of order effects for a familiar product category and the presence of order effects for an unfamiliar product category.

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