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Capacity planning with limited information
Journal article   Open access   Peer reviewed

Capacity planning with limited information

Vic Anand, Ramji Balakrishnan and Srinagesh Gavirneni
Production and operations management, Vol.32(9), pp.2740-2757
09/2023
DOI: 10.1111/poms.14004
url
https://doi.org/10.1111/poms.14004View
Published (Version of record) Open Access

Abstract

Limited information about the demand for some of the resources needed to produce goods and services (e.g., incomplete and imperfect bills of materials) forces firms to use heuristics when planning resource capacity. We examine the performance of five heuristics: two drawn from practice, two that modify observed approaches, and one motivated by theory. We measure performance as the ratio of the expected cost of supply-demand mismatch from using a heuristic to the value in the full-information solution. Numerical analysis shows that a simple heuristic that is common in practice-plan rigorously for a few "driver" resources with high-quality information and use ratios (e.g., 0.25 indirect labor hours per machine hour) to project the capacities for the remaining "non-driver" resources-is robust and efficient. Using more than one driver resource to plan for the same non-driver resource delivers significant gains. Reducing measurement error with respect to the consumption of driver resources dominates the gain from reducing errors in other aspects. Indeed, with high measurement error, collecting information that reduces other sources of error could decrease overall performance. Finally, a greedy algorithm of choosing the most expensive resources as drivers is optimal.
 Engineering Technology Engineering, Manufacturing Operations Research & Management Science Science & Technology

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