Journal article
Cognitive Categorization and Quality of Performance Ratings
Journal of applied psychology, Vol.72(2), pp.240-246
05/01/1987
DOI: 10.1037/0021-9010.72.2.240
Abstract
The effects of cognitive categorization of raters on accuracy, leniency, and halo of performance evaluations were investigated in a field setting. One hundred seventy-four subordinates evaluated the performance of their managers on three performance dimensions. Managers were categorized as congruent or incongruent based on subordinates' perceptions of the extent to which the manager's behavior met the subordinate's expectations. The results indicated that the quality of ratings assigned by subordinates was related to the cognitive categories used. As hypothesized, ratings of managers who were categorized as congruent were found to be more accurate and also to contain more leniency and halo tendency than the ratings of managers who were categorized as incongruent. Implications of these findings for performance-appraisal research are discussed.
Details
- Title: Subtitle
- Cognitive Categorization and Quality of Performance Ratings
- Creators
- Michael K Mount - Iowa Policy ProjectDuane E Thompson - Department of Industrial Relations and Human Resources, University of Iowa
- Resource Type
- Journal article
- Publication Details
- Journal of applied psychology, Vol.72(2), pp.240-246
- DOI
- 10.1037/0021-9010.72.2.240
- ISSN
- 0021-9010
- eISSN
- 1939-1854
- Publisher
- American Psychological Association
- Number of pages
- 7
- Language
- English
- Date published
- 05/01/1987
- Academic Unit
- Management and Entrepreneurship
- Record Identifier
- 9984963221502771
Metrics
1 Record Views