Journal article
Complexity of Medication-Related Verbal Orders
American journal of medical quality, Vol.23(1), pp.7-17
01/2008
DOI: 10.1177/1062860607310922
PMID: 18187586
Abstract
Verbal orders are a common practice in hospitals but there has been little systematic study about them. Although the potential for harm arising from the miscommunication and misunderstanding of verbal orders has been recognized, there is very little research examining their complexity. This article provides a descriptive analysis of one hospital's medication-related verbal-order events for a 1-week period. Among other things, this analysis demonstrates the presence of great variability across different patient care units related to when and the way in which verbal orders are communicated and the numbers and types of individual medication-related orders communicated within a single verbal-order event. The discussion identifies 3 categories of factors potentially contributing to the complexity of verbal orders and the potential for miscommunication, misunderstanding, and patient harm: Verbal Ordering Process and Content, Verbal Order Makers, and Verbal Order Takers. (Am J Med Qual 2008;23:7-17)
Details
- Title: Subtitle
- Complexity of Medication-Related Verbal Orders
- Creators
- Douglas S Wakefield - Department of Health Management and Informatics, Center for Health Care Quality, University of Missouri-ColumbiaMarcia M Ward - Department of Health Management and Policy, University of IowaDebra Groath - Mercy Medical Center, North IowaTamara Schwichtenberg - Mercy Medical Center, North IowaLouis Magdits - Center for Health Care Quality, University of Missouri-ColumbiaJane Brokel - University of Iowa College of NursingDonald Crandall - Trinity Health, Muskegon, Michigan
- Resource Type
- Journal article
- Publication Details
- American journal of medical quality, Vol.23(1), pp.7-17
- Publisher
- Sage Publications
- DOI
- 10.1177/1062860607310922
- PMID
- 18187586
- ISSN
- 1062-8606
- eISSN
- 1555-824X
- Language
- English
- Date published
- 01/2008
- Academic Unit
- Health Management and Policy
- Record Identifier
- 9984214787202771
Metrics
10 Record Views