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Consumers or Citizens? Whose Voice Will Healthwatch Represent and Will It Matter?
Journal article   Open access   Peer reviewed

Consumers or Citizens? Whose Voice Will Healthwatch Represent and Will It Matter?

Brad Wright
International journal of health policy and management, Vol.5(11), pp.667-669
11/01/2016
DOI: 10.15171/ijhpm.2016.84
PMCID: PMC5088727
PMID: 27801362
url
https://doi.org/10.15171/ijhpm.2016.84View
Published (Version of record) Open Access

Abstract

Efforts to achieve effective and meaningful patient and public involvement (PPI) in healthcare have existed for nearly a century, albeit with limited success. This brief commentary discusses a recent paper by Carter and Martin exploring the "Challenges Facing Healthwatch, a New Consumer Champion in England," and places these challenges in the context of the broader struggle to give a voice to healthcare consumers and citizens. With an overview of what can go right and-perhaps more importantly-what can go wrong, the question remains: will Healthwatch-and other PPI efforts in healthcare-represent the voice of consumers or citizens and will it matter?
Health Care Sciences & Services Health Policy & Services Life Sciences & Biomedicine Science & Technology

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