Journal article
Determinants of users’ continuance of social networking sites: A self-regulation perspective
Information & management, Vol.51(5), pp.595-603
07/2014
DOI: 10.1016/j.im.2014.03.010
Abstract
Social networking sites (SNS) have transformed how individuals interact, build and maintain social relationships. We proposed a research model on the determinants of user continuance using Bagozzi's framework of self-regulation as the theoretical foundation. Following the process of appraisal→emotional reactions→coping responses, we developed the model by leveraging findings from social presence and IS continuance research. Based on survey data from Facebook users, we found that appraisal factors (pleasure, awareness, connectedness, and system quality) were strong determinants of emotional reaction (user satisfaction and sense of belonging). User satisfaction and sense of belonging together positively influenced continuance intention.
Details
- Title: Subtitle
- Determinants of users’ continuance of social networking sites: A self-regulation perspective
- Creators
- Hui Lin - School of Accountancy and MIS, DePaul University, United StatesWeiguo Fan - R.B. Pamplin College of Business, Virginia Polytechnic Institute and State University, Blacksburg, VA 24061, United StatesPatrick Y.K Chau - School of Business, The University of Hong Kong, Hong Kong
- Resource Type
- Journal article
- Publication Details
- Information & management, Vol.51(5), pp.595-603
- Publisher
- Elsevier B.V
- DOI
- 10.1016/j.im.2014.03.010
- ISSN
- 0378-7206
- eISSN
- 1872-7530
- Language
- English
- Date published
- 07/2014
- Academic Unit
- Business Analytics
- Record Identifier
- 9984083896602771
Metrics
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