Journal article
Evaluation of Stress Experienced by Emergency Telecommunications Personnel Employed in a Large Metropolitan Police Department
Workplace health & safety, Vol.65(7), pp.287-294
07/2017
DOI: 10.1177/2165079916667736
PMID: 27941089
Abstract
Emergency telecommunications personnel (ETCP) form the hub of police agencies and persistently deal with distressing situations on a daily basis, making them highly susceptible to psychological and physiological ailments. To date, few studies have examined the necessity or feasibility of implementing a resilience training intervention for ETCP. In this study, the authors assessed baseline psychological data from the ETCP of a large police department to determine the differences in baseline measures for ETCP and police officers. Participants included ETCP ages 29 to 64 years ( n = 19). Results showed that ETCP self-reported greater levels of psychological stress compared with police officers ( p < .05) for the majority of measures; ETCP experience excessive levels of stress and greater prevalence of chronic disease. Consideration should be given to piloting resilience interventions within this group to manage stress; improve health, performance, and decision making; and decrease the prevalence of chronic disease.
Details
- Title: Subtitle
- Evaluation of Stress Experienced by Emergency Telecommunications Personnel Employed in a Large Metropolitan Police Department
- Creators
- Sandra L Ramey - 1 University of IowaYelena Perkhounkova - 1 University of IowaMaria Hein - 1 University of IowaSophia J Chung - 2 University of UlsanAmanda A Anderson - 3 Iowa State University
- Resource Type
- Journal article
- Publication Details
- Workplace health & safety, Vol.65(7), pp.287-294
- Publisher
- United States
- DOI
- 10.1177/2165079916667736
- PMID
- 27941089
- ISSN
- 2165-0799
- eISSN
- 2165-0969
- Language
- English
- Date published
- 07/2017
- Academic Unit
- Nursing; Research Dept
- Record Identifier
- 9984064167802771
Metrics
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