Journal article
Evaluation of Work Activities for Pharmacists in Community Pharmacy Settings
Journal of the American Pharmacists Association, Vol.65(5), 102423
09/2025
DOI: 10.1016/j.japh.2025.102423
PMID: 40409487
Abstract
To meet the demands of patients and communities during the COVID-19 pandemic, community pharmacists expanded their time spent in various work activities. It is unknown how community pharmacists are spending their workday in practice activities after the pandemic.
The specific objectives of this project were to describe the time community pharmacists are spending in work activities and their perceptions of this time decreasing, increasing or not changing. Also, the proportion of services delivered with an appointment was described, along with pharmacists' satisfaction with their time spent in these work activities.
The 2022 National Pharmacy Workforce Study (NPWS) was conducted via an online survey sent to a random sample of 93,990 licensed U.S. pharmacists. The survey allowed customization of questions based on pharmacy practice setting. Community pharmacists were asked to report the percent of time spent, the number of hours in a week spent, the change in time spent since March 2020, the use of appointments, and satisfaction with time spent in work activities.
Usable responses were gathered from 1,971 community pharmacists. Over 75% of respondents reported an increase in time spent administering vaccines and about 90% of respondents reported the use of appointments when administering vaccines. Respondents also reported spending a significant amount of time providing advisory services (e.g., assisting with insurance) with at least 35% of respondents reporting time spent in these services increased. Lower satisfaction with time spent in work activities was found among respondents who reported working in large chains, mass merchandisers or grocery chains compared to those working in independents/small chains.
Community pharmacists are increasing time spent in some work activities, such as vaccinations and advisory services, added to their normal workflow. Low satisfaction with time spent in work activities is a concern in some community pharmacy settings.
Details
- Title: Subtitle
- Evaluation of Work Activities for Pharmacists in Community Pharmacy Settings
- Creators
- Courtney V Schenkelberg - University of IowaBrianne K Bakken - University of IowaVibhuti Arya - St. John's UniversityCaroline A Gaither - University of MinnesotaDavid H Kreling - University of Wisconsin–MadisonDavid A Mott - University of Wisconsin–MadisonJon C Schommer - University of MinnesotaMatthew J Witry - University of IowaWilliam R Doucette - University of Iowa Health Care
- Resource Type
- Journal article
- Publication Details
- Journal of the American Pharmacists Association, Vol.65(5), 102423
- DOI
- 10.1016/j.japh.2025.102423
- PMID
- 40409487
- NLM abbreviation
- J Am Pharm Assoc (2003)
- ISSN
- 1544-3450
- eISSN
- 1544-3450
- Publisher
- ELSEVIER
- Grant note
- Pharmacy Workforce Center, Inc.
This work was funded by a grant from the Pharmacy Workforce Center, Inc.
- Language
- English
- Electronic publication date
- 05/21/2025
- Date published
- 09/2025
- Academic Unit
- Nursing; Pharmacy Practice and Science
- Record Identifier
- 9984824294102771
Metrics
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