Journal article
How Novices Use Expert Case Libraries for Problem Solving
Technology, knowledge and learning, Vol.24(1), pp.23-40
03/15/2019
DOI: 10.1007/s10758-017-9324-1
Abstract
Proponents of problem-based learning suggest that learners should solve problems that are representative of the types of issues that practitioners face. However, this is challenging because novices lack the essential experiences that inform solutions. According to case-based reasoning, one way to overcome this gap is by providing a set of cases that depict how experts solved similar cases, also known as case libraries. While both qualitative and quantitative research has been done on case libraries, much of the available data focus on learning outcomes or post hoc reflections of cases. Therefore, it is still unclear the emergent cognitive processes that learners undergo as they interact with expert cases. To address this gap, we used think aloud and semi-structured interviews with five junior-level marketing students as a way to further understand their perceptions of the case library in supporting their problem solving. The results of the think aloud study indicate that learners engage in the following processes: index generation, index prioritization, alignment with prior knowledge, abstraction, and reuse. Results also show that learners seemed to especially struggle with the alignment to prior knowledge and reuse phases. Implications for practice are also discussed.
Details
- Title: Subtitle
- How Novices Use Expert Case Libraries for Problem Solving
- Creators
- Andrew Tawfik - 0000 0000 9560 654X grid.56061.34 University of Memphis 3720 Alumni Ave, Ball Hall Memphis TN 38152 USAAnila Gill - 0000 0000 9003 8934 grid.261128.e Northern Illinois University Gabel Hall (Office 208), 1425 W Lincoln Hwy DeKalb IL 60115 USAMaureen Hogan - 0000 0000 9003 8934 grid.261128.e Northern Illinois University Gabel Hall (Office 208), 1425 W Lincoln Hwy DeKalb IL 60115 USACindy S York - 0000 0000 9003 8934 grid.261128.e Northern Illinois University Gabel Hall (Office 101E), 1425 W Lincoln Hwy DeKalb IL 60115 USACharles Keene - 0000 0001 2162 3504 grid.134936.a University of Missouri Cornell Hall (Office 422) Columbia MO 65211 USA
- Resource Type
- Journal article
- Publication Details
- Technology, knowledge and learning, Vol.24(1), pp.23-40
- Publisher
- Springer Netherlands
- DOI
- 10.1007/s10758-017-9324-1
- ISSN
- 2211-1662
- eISSN
- 2211-1670
- Language
- English
- Date published
- 03/15/2019
- Academic Unit
- Marketing; Bus Admin Undergrad
- Record Identifier
- 9984105918702771
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