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How Socioeconomic Status Affects Patient Perceptions of Health Care: A Qualitative Study
Journal article   Open access   Peer reviewed

How Socioeconomic Status Affects Patient Perceptions of Health Care: A Qualitative Study

Nicholas C Arpey, Anne H Gaglioti and Marcy Rosenbaum
Journal of Primary Care & Community Health, Vol.8(3), pp.169-175
03/08/2017
DOI: 10.1177/2150131917697439
PMCID: PMC5932696
PMID: 28606031
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Published (Version of record)CC BY-NC V4.0 Open Access
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https://doi.org/10.1177/2150131917697439View
Published (Version of record)Journal of Primary Care & Community Health Vol 8, Issue 3, pp. 169-175.

Abstract

INTRODUCTION: Clinician perceptions of patients with low socioeconomic status (SES) have been shown to affect clinical decision making and health care delivery in this group. However, it is unknown how and if low SES patients perceive clinician bias might affect their health care.

METHODS: In-depth interviews with 80 enrollees in a state Medicaid program were analyzed to identify recurrent themes in their perceptions of care.

RESULTS: Most subjects perceived that their SES affected their health care. Common themes included treatment provided, access to care, and patient-provider interaction.

DISCUSSION: This study highlights complex perceptions patients have around how SES affects their health care. These results offer opportunities to reduce health care disparities through better understanding of their impact on the individual patient-provider relationship. This work may inform interventions that promote health equity via a multifaceted approach, which targets both providers and the health care system as a whole.

Family Medicine OAfund low socioeconomic status patient perceptions health care disparities qualitative methods primary care physician-patient relations delivery of health care low SES Medicaid

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