Identifying Services Provided in Community Pharmacy Practice Settings

Courtney Schenkelberg; Arwa Al-Khatib; Brianne Bakken; Vibhuti Arya; Caroline Gaither; David Kreling; David Mott; Jon Schommer; Matthew Witry; William Doucette

doi:10.24926/iip.v14i3.5543

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Identifying Services Provided in Community Pharmacy Practice Settings

Journal article

Open access

Peer reviewed

Identifying Services Provided in Community Pharmacy Practice Settings

Courtney Schenkelberg, Arwa Al-Khatib, Brianne Bakken, Vibhuti Arya, Caroline Gaither, David Kreling, David Mott, Jon Schommer, Matthew Witry and William Doucette

Innovations in pharmacy, Vol.14(3), 2

09/01/2023

DOI: 10.24926/iip.v14i3.5543

PMCID: PMC10936450

PMID: 38487385

Appears in Diamond Open Access

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Abstract

Background: To better address their patients’ needs, community pharmacists are expanding from their traditional role of dispensing to managing medications and providing other care. Objective: This study characterized services reported by pharmacists practicing in community pharmacy settings in the 2019 National Pharmacist Workforce Study (NPWS). Methods: The 2019 NPWS was conducted via an online survey. E-mails containing survey links were sent to a systematic random sample of 96,110 U.S. pharmacists. The survey allowed tailoring of questions related to specific practice settings and for respondents in community pharmacies included reporting on delivery of twelve services. Other descriptive characteristic questions included pharmacy type, staffing, monitoring activities, self-reported workload, and respondent demographics. An index was created by summing the number of yes responses for the service questions. This index served as the dependent variable in an ordinary least squares regression examining the association of work setting chacateristics with the index. Results: Usable responses were received from 2,150 community pharmacists. The top four services were: administer vaccines (91.1%), patient medication assistance program (83.7%), naloxone dispensing (72.8%) and medication synchronization (67.2%). The regression model was significant, with supermarket pharmacies having a higher service index than large chains. Elevated service index scores were associated with more technicians on duty, CPESN participation, direct communication with primary care providers, practicing under a CPA and monitoring activities. Conclusions: Pharmacy operational characteristics were important influences on the delivery of services in community pharmacies. These findings can help inform the continuing transformation of community pharmacy practice.

Collaborative Practice Agreement

community pharmacy

monitoring

services

Details

Title: Subtitle: Identifying Services Provided in Community Pharmacy Practice Settings
Creators: Courtney Schenkelberg - University of Iowa
Arwa Al-Khatib - University of Iowa
Brianne Bakken - University of Iowa
Vibhuti Arya - St. John's University
Caroline Gaither - University of Minnesota
David Kreling - University of Wisconsin
David Mott - University of Wisconsin
Jon Schommer - University of Minnesota
Matthew Witry - University of Iowa
William Doucette - University of Iowa
Resource Type: Journal article
Publication Details: Innovations in pharmacy, Vol.14(3), 2
DOI: 10.24926/iip.v14i3.5543
PMID: 38487385
PMCID: PMC10936450
NLM abbreviation: Innov Pharm
eISSN: 2155-0417
Publisher: University of Minnesota Libraries Publishing
Language: English
Date published: 09/01/2023
Academic Unit: Nursing; Pharmacy Practice and Science; Internal Medicine
Record Identifier: 9984464482402771

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