Journal article
Incentive Schemes for Attended Home Delivery Services
Transportation science, Vol.40(3), pp.327-341
08/01/2006
DOI: 10.1287/trsc.1050.0136
Abstract
Many companies with consumer direct service models, especially grocery delivery services, have found that home delivery poses an enormous logistical challenge because of the unpredictability of demand coupled with strict delivery windows and low profit margin products. In this paper, we examine the use of incentives to influence consumer behavior to reduce delivery costs. We propose optimization models for two forms of incentives and demonstrate their value and impact through simulation studies. We conclude with a presentation of insights resulting from our efforts.
Details
- Title: Subtitle
- Incentive Schemes for Attended Home Delivery Services
- Creators
- Ann Melissa Campbell - University of IowaMartin Savelsbergh - Georgia Institute of Technology
- Resource Type
- Journal article
- Publication Details
- Transportation science, Vol.40(3), pp.327-341
- DOI
- 10.1287/trsc.1050.0136
- ISSN
- 0041-1655
- eISSN
- 1526-5447
- Language
- English
- Date published
- 08/01/2006
- Academic Unit
- Business Analytics
- Record Identifier
- 9984380432502771
Metrics
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