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Interactive Virtual Presence to Remotely Assist Parents With Car Seat Installation
Journal article   Peer reviewed

Interactive Virtual Presence to Remotely Assist Parents With Car Seat Installation

David C Schwebel, Morag MacKay, T Mark Beasley, Anna Johnston, Kristen Beckworth, Abby Beerman, Mikayla Harris, Elizabeth Koldoff, Sanny Rivera and Janice Williams
Pediatrics (Evanston), Vol.156(5), e2025071867
11/01/2025
DOI: 10.1542/peds.2025-071867
PMID: 41077424

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Abstract

OBJECTIVES Motor vehicle crashes are a leading cause of preventable pediatric death. Child restraints (car seats) reduce risk, but ∼80% are installed and/or used incorrectly. Individualized appointments with certified child passenger safety technicians improve installation and usage, but access is inadequate. METHODS A phase III randomized noninferiority clinical trial was conducted from 2020 to 2023 at 7 US locations with 1509 individuals who regularly drove vehicles with child restraints installed (booster seats excluded). Participants were randomly assigned to install a child restraint with assistance from a certified technician either live and on-site or remotely via interactive virtual presence, a smartphone app offering simultaneous verbal and visual communication plus the ability to interact virtually, telestrate, and freeze screens. The accuracy of restraint installation/usage was scored objectively. RESULTS Mixed model analyses were conducted with technicians nested in the research site as a random effect, and with technician, site, and child restraint installation type as covariates. The on-site group had an unadjusted mean of 97.7% (SD = 3.5) of installation/usage facets correct following the intervention, and the remote group had an unadjusted mean of 95.6% (SD = 5.8). The adjusted difference of 1.80 fell within the a priori noninferiority margin of 2.5% (upper bound = 2.34; P = .006). Sensitivity analyses controlling for demographics, how the restraint was previously installed, and installation type yielded comparable findings. CONCLUSIONS The accuracy of restraint installation and usage following education with a remotely located technician via interactive virtual presence was not inferior to accuracy with an on-site technician. Uptake by industry, nonprofit, or government agencies could dramatically improve pediatric public health, especially among underserved populations.

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