Listening to the Fields: Using Patient Satisfaction Data and Needs Assessment to Improve Rural Clinical Care for Agricultural and Meat Processing Workers in the Midwest

Jimmy Reyes; Daniel Zinnel; Claudia Corwin; Kimberly Dukes

doi:10.1353/hpu.2026.a994069

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Listening to the Fields: Using Patient Satisfaction Data and Needs Assessment to Improve Rural Clinical Care for Agricultural and Meat Processing Workers in the Midwest

Journal article

Peer reviewed

Listening to the Fields: Using Patient Satisfaction Data and Needs Assessment to Improve Rural Clinical Care for Agricultural and Meat Processing Workers in the Midwest

Jimmy Reyes, Daniel Zinnel, Claudia Corwin and Kimberly Dukes

Journal of health care for the poor and underserved, Vol.37(3 Supplement), pp.188-193

08/2026

DOI: 10.1353/hpu.2026.a994069

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Abstract

This report describes how patient satisfaction surveys and focus group findings were used across three federally qualified health center clinics in Iowa to identify gaps in care and implement tailored quality improvement strategies to better serve migrant and seasonal agricultural and meat processing workers in the Midwest.

Agriculture

Chronic Illnesses

Mental Health

Migrant Workers

Clinical assessment

Clinics

Focus groups

Health facilities

Health services

Meat

Migrants

Needs assessment

Patient satisfaction

Patients

Quality control

Quality management

Quality of care

Workers

Details

Title: Subtitle: Listening to the Fields: Using Patient Satisfaction Data and Needs Assessment to Improve Rural Clinical Care for Agricultural and Meat Processing Workers in the Midwest
Creators: Jimmy Reyes
Daniel Zinnel
Claudia Corwin
Kimberly Dukes
Resource Type: Journal article
Publication Details: Journal of health care for the poor and underserved, Vol.37(3 Supplement), pp.188-193
DOI: 10.1353/hpu.2026.a994069
ISSN: 1049-2089
eISSN: 1548-6869
Publisher: Johns Hopkins University Press
Language: English
Date published: 08/2026
Academic Unit: Pulmonary, Critical Care, and Occupational Medicine; Occupational and Environmental Health; International Programs; Nursing; General Internal Medicine; Community and Behavioral Health; Internal Medicine
Record Identifier: 9985178670502771

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