Journal article
Measuring knowledge worker productivity: A taxonomy
Journal of intellectual capital, Vol.5(4), pp.602-628
12/2004
DOI: 10.1108/14691930410567040
Abstract
The structure of the economy continues to change; where once they are dependent on the productivity of a manual workforce, companies increasingly depend on the productivity of knowledge workers. Today, knowledge workers account for more than two-thirds of the workforce, and thus should be the focus of strategic plans to improve productivity. Currently there are no universally accepted methods to measure knowledge worker productivity, or even generally accepted categories. This paper provides a taxonomy of knowledge worker productivity measurements, and identifies a number of productivity dimensions that are used to categorize the findings of previous research. Also describes the relative density of discussions along these dimensions and identifies critical areas for future research. © 2004, Emerald Group Publishing Limited
Details
- Title: Subtitle
- Measuring knowledge worker productivity: A taxonomy
- Creators
- Yuri W Ramírez - University of Wisconsin–MadisonDavid A Nembhard - Pennsylvania State University
- Resource Type
- Journal article
- Publication Details
- Journal of intellectual capital, Vol.5(4), pp.602-628
- DOI
- 10.1108/14691930410567040
- ISSN
- 1469-1930
- eISSN
- 1758-7468
- Language
- English
- Date published
- 12/2004
- Academic Unit
- Business Analytics; Industrial and Systems Engineering
- Record Identifier
- 9984186582802771
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