Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey

Logan T Murry; Matthew J Witry; Julie Urmie

doi:10.1016/j.rcsop.2022.100219

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Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey

Journal article

Open access

Peer reviewed

Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey

Logan T Murry, Matthew J Witry and Julie Urmie

Exploratory research in clinical and social pharmacy, Vol.9, pp.100219-100219

03/2023

DOI: 10.1016/j.rcsop.2022.100219

PMCID: PMC9860376

PMID: 36691455

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https://doi.org/10.1016/j.rcsop.2022.100219View

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Abstract

A variety of services exit to assist eligible beneficiaries select Medicare Part D insurance plans; however, selecting an optimal plan remains a challenge. While patients would benefit from evaluating and switching their Medicare Part D plan on a yearly basis, few choose to do so. The objective of this study was to describe the Medicare Part D plan selection experience across all US states. This was a qualitative analysis using data from a cross-sectional Qualtrics panel survey administered in January 2022. Descriptive statistics were generated for demographic and patient-specific items for individuals who provided open-ended survey item responses. Open-coding and content analysis were used to analyze responses to the open-ended survey item. Overall, 540 responses were received, with the largest number of responses from Florida (11%, 61). A total of 101 respondents (18.7%) of survey respondents provided open-ended comments. Qualitative analysis identified four response categories: Benefit design, Plan information and selection assistance, Plan Switching, and Plan-selection experience. Overall, participants expressed frustrations with high costs and plan restrictions. Many participants needed plan-selection assistance, with some individuals switching plans each year. Recent legislation may address difficulties related to medication costs; however, additional focus on resources and educational interventions may improve the Medicare Part D experience.

Pharmacy

Medication costs

Inflation reduction act

Medicare part D

Insurance

Patient experience

Details

Title: Subtitle: Medicare Part D plan-selection experience: qualitative findings from a national cross-sectional survey
Creators: Logan T Murry - University of Iowa
Matthew J Witry - University of Iowa
Julie Urmie - University of Iowa
Resource Type: Journal article
Publication Details: Exploratory research in clinical and social pharmacy, Vol.9, pp.100219-100219
DOI: 10.1016/j.rcsop.2022.100219
PMID: 36691455
PMCID: PMC9860376
NLM abbreviation: Explor Res Clin Soc Pharm
ISSN: 2667-2766
eISSN: 2667-2766
Language: English
Date published: 03/2023
Academic Unit: Pharmacy Practice and Science; Internal Medicine
Record Identifier: 9984363457602771

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