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People Wear Masks when they Ski: Comparing Congruent and Incongruent Behavioral Context Appeals
Journal article   Peer reviewed

People Wear Masks when they Ski: Comparing Congruent and Incongruent Behavioral Context Appeals

Yi Liao, Dallin R. Adams, Helen M. Lillie and Jakob D. Jensen
Journal of health communication, Vol.28(11), pp.728-738
11/02/2023
DOI: 10.1080/10810730.2023.2263745
PMCID: PMC10873062
PMID: 37768095
url
https://pmc.ncbi.nlm.nih.gov/articles/PMC10873062/pdf/nihms-1933548.pdfView
Open Access

Abstract

When advocating for a behavior, persuasive messaging typically focuses on the context that behavior is performed in, such as mask-wearing during the COVID-19 pandemic. However, situating the advocated behavior in a different context, termed an incongruent context appeal, may persuade by increasing attention, novelty, and memorability. The current study tested this supposition in a message experiment. Participants (N = 324) were randomized to view an incongruent context (e.g. skiing) or a congruent context (i.e. COVID-19) appeal advocating for mask wearing. The incongruence appeal had a direct, positive effect on mask wearing intentions and indirect, positive effects via two serial mediation pathways: time spent with the message increased attention through novelty and memorability. Findings suggest that an incongruent context appeal is an effective strategy for persuading audiences in information-saturated environments like the COVID-19 pandemic.
Social Sciences Technology Communication Information Science & Library Science Science & Technology

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