Journal article
Personality Dimensions and Domains of Service Performance: A Field Investigation
Journal of business and psychology, Vol.9(4), pp.365-378
06/01/1995
DOI: 10.1007/BF02230976
Abstract
Although recent meta-analytic studies have investigated the validity of the "Big Five" domains of personality by classifying pre-existing personality measures into the five dimensions, published validity studies incorporating explicit measures of the five broad traits are rare. This concurrent validity study examines relationships between direct measures of "Big Five" traits and job performance for a sample of 105 service workers. Analyses specifically examine relationships between three personality dimensions and factorally independent domains of service performance. Both conscientiousness and extraversion are found to correlate with specific performance dimensions. Contrary to our expectation, the extraversion-performance relationship is, however, negative.
Details
- Title: Subtitle
- Personality Dimensions and Domains of Service Performance: A Field Investigation
- Creators
- Greg L. Stewart - Vanderbilt UniversityKenneth P. Carson
- Resource Type
- Journal article
- Publication Details
- Journal of business and psychology, Vol.9(4), pp.365-378
- Publisher
- Human Sciences Press, Inc
- DOI
- 10.1007/BF02230976
- ISSN
- 0889-3268
- eISSN
- 1573-353X
- Language
- English
- Date published
- 06/01/1995
- Academic Unit
- Management and Entrepreneurship
- Record Identifier
- 9984380425602771
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