Pharmacy Workplace Wellbeing and Resilience: Themes Identified from a Hermeneutic Phenomenological Analysis with Future Recommendations

Jon C Schommer; Caroline A Gaither; Nancy A Alvarez; SuHak Lee; April M Shaughnessy; Vibhuti Arya; Lourdes G Planas; Olajide Fadare; Matthew J Witry

doi:10.3390/pharmacy10060158

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Pharmacy Workplace Wellbeing and Resilience: Themes Identified from a Hermeneutic Phenomenological Analysis with Future Recommendations

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Pharmacy Workplace Wellbeing and Resilience: Themes Identified from a Hermeneutic Phenomenological Analysis with Future Recommendations

Jon C Schommer, Caroline A Gaither, Nancy A Alvarez, SuHak Lee, April M Shaughnessy, Vibhuti Arya, Lourdes G Planas, Olajide Fadare and Matthew J Witry

Pharmacy, Vol.10(6), p.158

11/23/2022

DOI: 10.3390/pharmacy10060158

PMCID: PMC9781627

PMID: 36548314

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Abstract

This study applied a hermeneutic phenomenological approach to better understand pharmacy workplace wellbeing and resilience using respondents' written comments along with a blend of the researchers' understanding of the phenomenon and the published literature. Our goal was to apply this understanding to recommendations for the pharmacy workforce and corresponding future research. Data were obtained from the 2021 APhA/NASPA National State-Based Pharmacy Workplace Survey, launched in the United States in April 2021. Promotion of the online survey to pharmacy personnel was accomplished through social media, email, and online periodicals. Responses continued to be received through the end of 2021. A data file containing 6973 responses was downloaded on 7 January 2022 for analysis. Usable responses were from those who wrote an in-depth comment detailing stories and experiences related to pharmacy workplace and resilience. There were 614 respondents who wrote such comments. The findings revealed that business models driven by mechanized assembly line processes, business metrics that supersede patient outcomes, and reduction of pharmacy personnel's professional judgement have contributed to the decline in the experience of providing patient care in today's health systems. The portrait of respondents' lived experiences regarding pharmacy workplace wellbeing and resilience was beyond the individual level and revealed the need for systems change. We propose several areas for expanded inquiry in this domain: (1) shared trauma, (2) professional responsibility and autonomy, (3) learned subjection, (4) moral injury and moral distress, (5) sociocultural effects, and (6) health systems change.

distress

trauma

stress

pharmacist

Technician

hermeneutic phenomenology

autonomy

subjection

responsibility

systems

pharmacy

workism

burnout

moral injury

sociocultural

Details

Title: Subtitle: Pharmacy Workplace Wellbeing and Resilience: Themes Identified from a Hermeneutic Phenomenological Analysis with Future Recommendations
Creators: Jon C Schommer - University of Minnesota
Caroline A Gaither - University of Minnesota
Nancy A Alvarez - University of Arizona
SuHak Lee - University of Minnesota
April M Shaughnessy - American Pharmacists Association
Vibhuti Arya - College of Pharmacy and Health Sciences, St. John's University, 8000 Utopia Parkway, Queens, New York, NY 11439, USA
Lourdes G Planas - University of Oklahoma
Olajide Fadare - College of Pharmacy, University of Iowa, 180 South Grand Avenue, Iowa City, IA 52242, USA
Matthew J Witry - University of Iowa
Resource Type: Journal article
Publication Details: Pharmacy, Vol.10(6), p.158
DOI: 10.3390/pharmacy10060158
PMID: 36548314
PMCID: PMC9781627
NLM abbreviation: Pharmacy (Basel)
ISSN: 2226-4787
eISSN: 2226-4787
Grant note: 00012292 / American Pharmacists Association
Language: English
Date published: 11/23/2022
Academic Unit: Pharmacy Practice and Science; Internal Medicine
Record Identifier: 9984363433702771

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