Quality of Student–Faculty Interactions, Persistence, and the Mediating Role of Student Satisfaction

Chad N. Loes; Brian P. An; Teniell L. Trolian

doi:10.33009/fsop_jpss134793

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Quality of Student–Faculty Interactions, Persistence, and the Mediating Role of Student Satisfaction

Journal article

Open access

Peer reviewed

Quality of Student–Faculty Interactions, Persistence, and the Mediating Role of Student Satisfaction

Chad N. Loes, Brian P. An and Teniell L. Trolian

Journal of postsecondary student success, Vol.3(4), pp.20-46

07/23/2024

DOI: 10.33009/fsop_jpss134793

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https://doi.org/10.33009/fsop_jpss134793View

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Abstract

Rising student attrition, exacerbated by the COVID-19 pandemic, has resulted in increased calls for higher education officials to better understand factors associated with increasing persistence rates, especially from the first- to second year of college. Though many studies have documented the influence of the frequency of student–faculty interactions on student persistence, less research has focused on the quality of those interactions, including potential mediating influences. To address these issues, this study used longitudinal data from 8,475 students among 44 four-year institutions to explore whether the quality of student–faculty interactions influences student persistence and whether student satisfaction mediates this relationship. Guided by theoretical models of persistence, we found that even in the presence of a range of potential confounders, students’ perceived quality of student–faculty interactions increased the odds of persistence to the second year of college. Furthermore, results from a Karlson–Holm–Breen (KHB) decomposition analysis suggest this relationship occurred indirectly through students’ satisfaction with the overall college experience.

student- faculty interaction

quality

persistence

satisfaction

longitudinal

Details

Title: Subtitle: Quality of Student–Faculty Interactions, Persistence, and the Mediating Role of Student Satisfaction
Creators: Chad N. Loes
Brian P. An
Teniell L. Trolian
Resource Type: Journal article
Publication Details: Journal of postsecondary student success, Vol.3(4), pp.20-46
Publisher: Florida State Open Publishing
DOI: 10.33009/fsop_jpss134793
ISSN: 2769-4879
eISSN: 2769-4887
Language: English
Date published: 07/23/2024
Academic Unit: Sociology and Criminology; Educational Policy and Leadership Studies; Center for Social Science Innovation
Record Identifier: 9984688451602771

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