Journal article
RELATIONSHIP OF PERSONALITY TRAITS AND COUNTERPRODUCTIVE WORK BEHAVIORS: THE MEDIATING EFFECTS OF JOB SATISFACTION
Personnel psychology, Vol.59(3), pp.591-622
09/22/2006
DOI: 10.1111/j.1744-6570.2006.00048.x
Abstract
This study used path analysis to test a model that posits that relevant personality traits will have both direct relationships with counterproductive work behaviors (CPBs) and indirect relationships to CPBs through the mediating effects of job satisfaction. Based on a sample (n= 141) of customer service employees, results generally supported the hypothesized model for both boss- and self-rated CPBs. Agreeableness had a direct relationship with interpersonal counterproductive work behaviors (CPB-I); Conscientiousness had a direct relationship with organizational counterproductive work behaviors (CPB-O); and, job satisfaction had a direct relationship to both CPB-I and CPB-O. In addition, job satisfaction partially mediated the relationship between Agreeableness and both CPB-O and CPB-I. Overall, results show that personality traits differentially predict CPBs and that employees' attitudes about their jobs explain, in part, these personality–behavior associations.
Details
- Title: Subtitle
- RELATIONSHIP OF PERSONALITY TRAITS AND COUNTERPRODUCTIVE WORK BEHAVIORS: THE MEDIATING EFFECTS OF JOB SATISFACTION
- Creators
- MICHAEL Mount - University of IowaREMUS Ilies - Michigan State UniversityERIN Johnson - University of Iowa
- Resource Type
- Journal article
- Publication Details
- Personnel psychology, Vol.59(3), pp.591-622
- Publisher
- Blackwell Publishing Inc
- DOI
- 10.1111/j.1744-6570.2006.00048.x
- ISSN
- 0031-5826
- eISSN
- 1744-6570
- Number of pages
- 32
- Language
- English
- Date published
- 09/22/2006
- Academic Unit
- Management and Entrepreneurship ; Epidemiology; Interdisciplinary Programs
- Record Identifier
- 9984380522002771
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