Journal article
Relationship of Goals and Microlevel Work Processes to Performance on a Multipath Manual Task
Journal of applied psychology, Vol.81(5), pp.483-497
10/01/1996
DOI: 10.1037/0021-9010.81.5.483
Abstract
This laboratory experiment used real-time observation to examine the relationships among goals, work processes, and quantity and quality outcomes using a simple multipath assembly task. Trained observers were able to reliably and accurately document work processes used to perform the task, supporting the use of real-time observation for documenting microlevel task strategies. Results show that (a) work processes were affected by goal content (quantity vs. quality); (b) goal form (gradually difficult vs. fixed and difficult) did not influence outcomes or processes used; (c) work processes and personal goals completely mediated the prediction of quantity outcomes and partially mediated quality outcomes; (d) process-only goals produced a greater number of process changes than outcome goals but led to poorer performance; and (e) outcome goals had a lagged effect on performance. The implications for goal-setting theory are discussed.
Details
- Title: Subtitle
- Relationship of Goals and Microlevel Work Processes to Performance on a Multipath Manual Task
- Creators
- Giuseppe Audia - Bocconi UniversityAmy Kristof-Brown - College of Business and Management, University of Maryland at College ParkKenneth G Brown - Michigan State UniversityEdwin A Locke - College of Business and Management, University of Maryland at College Park
- Resource Type
- Journal article
- Publication Details
- Journal of applied psychology, Vol.81(5), pp.483-497
- Publisher
- American Psychological Association
- DOI
- 10.1037/0021-9010.81.5.483
- ISSN
- 0021-9010
- eISSN
- 1939-1854
- Language
- English
- Date published
- 10/01/1996
- Academic Unit
- Management and Entrepreneurship ; Educational Policy and Leadership Studies; Bus Admin College; Center for Social Science Innovation
- Record Identifier
- 9984371093102771
Metrics
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