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Strategic placement of telemetry units considering customer usage correlation
Journal article   Open access   Peer reviewed

Strategic placement of telemetry units considering customer usage correlation

Amit Verma and Ann Melissa Campbell
EURO JOURNAL ON TRANSPORTATION AND LOGISTICS, Vol.8(1), pp.35-64
03/01/2019
DOI: 10.1007/s13676-017-0104-9
url
https://doi.org/10.1007/s13676-017-0104-9View
Published (Version of record) Open Access

Abstract

Telemetry units relay customer inventory levels to the supplier. This information can be used to create good estimates of future delivery dates, which is useful for route planning. Incorporating customer usage rate correlation can help with better planning for customers without telemetry units, but who are correlated with ones that have telemetry. We study a variant of the Telemetry Location Problem that exploits the correlation in customer demand to choose which customers should have telemetry units to minimize routing costs while preserving a given customer service level for all customers. To the best of our knowledge, this problem has not been previously addressed in the literature. We present a model and new algorithm for this problem. We perform computational experiments and provide insights regarding when consideration of correlation is particularly useful.
Operations Research & Management Science Science & Technology Technology Transportation Transportation Science & Technology

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