Journal article
The Master Clinician Project
The Journal of ambulatory care management, Vol.23(4), pp.9-21
10/2000
DOI: 10.1097/00004479-200010000-00003
PMID: 11067097
Abstract
This article describes an internal benchmarking process developed and used by the Marshfield Clinic targeting the interface between productivity and service quality. The benchmarking first identified “better performing” physicians using production and service quality measures as benchmarks. This was followed by detailed interviews of “better performers” to discover their “best practices.” Based on an analysis of the “best practices” information, a physician curriculum was designed and implemented to improve service quality and provider productivity. Optimal strategies for successful programs are discussed and, finally, recommendations for future research are identified.
Details
- Title: Subtitle
- The Master Clinician Project
- Creators
- Terry L WahlsDouglas N Futz
- Resource Type
- Journal article
- Publication Details
- The Journal of ambulatory care management, Vol.23(4), pp.9-21
- DOI
- 10.1097/00004479-200010000-00003
- PMID
- 11067097
- ISSN
- 0148-9917
- eISSN
- 1550-3267
- Language
- English
- Date published
- 10/2000
- Academic Unit
- Neurology; Epidemiology; General Internal Medicine; Internal Medicine
- Record Identifier
- 9984020736602771
Metrics
17 Record Views