Journal article
The role of leader emotion management in leader–member exchange and follower outcomes
The Leadership quarterly, Vol.27(1), pp.85-97
02/2016
DOI: 10.1016/j.leaqua.2015.08.007
Abstract
In response to growing calls for such research, we develop and test a model of leader behaviors directed at managing followers' negative emotions. These leader interpersonal emotion management strategies (IEMS) are posited to affect followers' organizational citizenship behaviors performed within interpersonal relationships (OCBIs) and job satisfaction via follower perceptions of the quality of the leader–member exchange relationship (LMX). In addition, we posit that some, but not all, leader IEMS promote and strengthen LMX relationships. Results from multisource data in a sample of 163 leader–follower dyads confirmed the majority of the hypothesized direct effects of the leader IEMS and mediating effects of LMX.
Details
- Title: Subtitle
- The role of leader emotion management in leader–member exchange and follower outcomes
- Creators
- Laura M Little - Terry College of Business, University of Georgia, Athens, GA, United StatesJanaki Gooty - Belk College of Business, University of North Carolina, Charlotte, United StatesMichele Williams - Michele Williams, Cornell University, United States
- Resource Type
- Journal article
- Publication Details
- The Leadership quarterly, Vol.27(1), pp.85-97
- DOI
- 10.1016/j.leaqua.2015.08.007
- ISSN
- 1048-9843
- eISSN
- 1873-3409
- Publisher
- Elsevier Inc
- Language
- English
- Date published
- 02/2016
- Academic Unit
- Management and Entrepreneurship
- Record Identifier
- 9984083815002771
Metrics
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