Where insurance and cyberspace converge

Robert Klein; Detmar Straub; Martin Grace

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Journal article

Where insurance and cyberspace converge

Robert Klein, Detmar Straub and Martin Grace

Best's review (Life-health insurance ed.), Vol.98(10), p.84

Life/health insurance edition

02/01/1998

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Abstract

The computerization of organization-to-organization, unit-to-unit, and person-to-person transactions has been called electronic commerce. While the potential repercussions of a digital commercial revolution on business and the economy at large are staggering, most insurers today do not enjoy major competitive advantages in electronic commerce, nor are they at a major competitive disadvantage. However, this situation could change quickly. The insurance industry and its regulators will have to address 4 major issue areas in developing a viable electronic marketplace for insurance: 1. technology, 2. business development, 3. implications for industry structure and performance, and 4. public policy and regulation.

Consumers

Electronic commerce

Financial institutions

Financial services

Guidelines

Information systems

Information technology

Insurance industry

Insurance policies

Internet

Marketing

Policyholders

Product development

Details

Title: Subtitle: Where insurance and cyberspace converge
Creators: Robert Klein
Detmar Straub
Martin Grace
Resource Type: Journal article
Publication Details: Best's review (Life-health insurance ed.), Vol.98(10), p.84
Edition: Life/health insurance edition
Publisher: A.M. Best Company
ISSN: 0005-9706
Language: English
Date published: 02/01/1998
Academic Unit: Finance
Record Identifier: 9984700643002771

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