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Where cyberspace and the world of insurance converge
Magazine article

Where cyberspace and the world of insurance converge

Robert Klein, Detmar Straub and Martin Grace
Best's review (Property/casualty insurance ed.), Vol.98(10), p.89
Property/casualty insurance edition
02/01/1998

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Abstract

Still in its infancy, electronic commerce is changing how insurance firms can use computer networks for marketing and transacting business with their customers. The insurance industry and its regulators will have to address 4 major issue areas in developing a viable electronic marketplace for insurance: 1. technology, 2. business development, 3. implications for industry structure and performance, and 4. public policy and regulation.
Competition Consumers Cost control Distribution channels Electronic commerce Financial institutions Financial services Information systems Insurance industry Insurance policies Marketing Product development

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