Experiences of Iowa Medicaid Health Home Enrollees (Program Period 2013-2015)

To evaluate the experiences of enrollees in the Iowa Medicaid Chronic Condition Health Home program (MHH) in its third year of operation (2015), we sent a sample of enrollees a survey in the spring of 2016 asking about their experiences in the six months prior to the survey. This report focuses on the findings from this survey and, for the adults (for whom the number of members is large enough), changes in enrollee experience from when the program was “new” (2012-2013) to after it had been in operation for over a year (2014) are presented.