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Public User Services & Technology: a Primer for Librarians
Textbook   Open access

Public User Services & Technology: a Primer for Librarians

Micah Bateman and Sera-Ann Hargrove
University of Iowa
03/09/2026
DOI: 10.25820/work.008249
Appears in  Recent Books by UI Authors
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CC BY V4.0 Open Access
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https://pressbooks.uiowa.edu/pust/View
Pressbooks version Open Access

Abstract

Public User Services & Technology: A Primer for Librarians is an open-access introduction to the tools, concepts, and practices that shape technology-centered public services in libraries. Developed through an OpenHawks grant at the University of Iowa Libraries, the book features student-authored chapters edited by faculty and graduate staff, each aligned to a core topic in public user services. Designed for MLIS students, beginning librarians, and library workers, chapters may be read independently or used as modular instructional and training resources.
Library Technology libraries public user services openhawks

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